Privacy Policy

Effective date: September 7, 2026

Who we are

This website is operated by RUNNING MACHINE, a plastic machinery supplier in Qingdao, China. The website address is https://runningmachinery.com/. Privacy questions can be sent to mac@running-machinery.com.

Information you provide

When you send a project enquiry, we may receive your name, business email, company name, telephone or WhatsApp number, equipment category and the technical or commercial information you include in your message.

The submitted form may also include the first page path visited during the current browser session, the most recent product or guide page used to open the enquiry form, and any UTM campaign labels present in the website link. These fields help us understand which website content or campaign led to the enquiry.

How we use enquiry information

  • To respond to your enquiry and discuss suitable equipment.
  • To prepare quotations, technical questions and related business correspondence.
  • To understand which product content or campaign led to an enquiry.
  • To protect the enquiry form and website from spam, abuse and security threats.

Please do not send confidential formulas, passwords, payment-card information or other unnecessary sensitive information through the initial enquiry form.

Website analytics and session storage

We use Google Analytics 4 to understand how visitors find and use the website. It may collect information such as pages viewed, approximate location, device and browser information, referral source and interactions with contact links. This helps us improve website content and measure whether product pages are useful. Google processes analytics data under its own privacy terms.

The website may use browser session storage to retain the first page path and UTM campaign labels while you move between pages in the same browsing session. This information is added to an enquiry only when you choose to submit the form. Session storage is normally cleared when the browser tab or session ends, subject to browser behavior.

Service providers and data disclosure

Website hosting, email and analytics providers may process limited data when providing their services. We may also disclose information when required to comply with applicable law, protect the website or address fraud and security incidents. We do not use enquiry details for unrelated purposes.

Data retention

We retain enquiry correspondence only for as long as reasonably needed to respond, maintain relevant business records and meet applicable legal obligations. Analytics retention is managed within Google Analytics settings.

Your choices and requests

You may use browser controls to limit or delete cookies and stored website data. You may ask us to access, correct or delete the personal information you submitted, subject to any information we must retain for legitimate business or legal reasons.

Contact

For a privacy request, contact Mac Lee at mac@running-machinery.com.